Client Feedback Form

At The Veterinary Medical Center of Long Island, we care about our patients and value feedback from you, our valued clients. Our goal is to provide you with excellent quality veterinary service in a modern, clean and caring environment. You can help us in providing for you and your pet’s needs by sharing your comments with us about your expectations regarding specialty referral veterinary care. By completing this questionnaire, you can take part in our staff meetings and be assured that your comments will be discussed and acted upon. Thank you very much for your time and your thoughts.

Sincerely,
The Doctors and Staff at the VMCLI

* All Fields Are Required

How were you referred to our office?*
Family Veterinarian
Friend
Neighbor
Drove By
Internet Search
Yellow Pages
Other

How was parking/lot/grounds? (Please check all that apply.)*
  Adequate Parking
  Inadequate Parking
  Clean
  Littered or Unkempt

How was our waiting room? (Please check all that apply.)*
  Comfortable
  Uncomfortable
  Neat and Clean
  Odor-Free
  Needed Odor Control
  Child-Friendly

How was our staff, when speaking on the phone? (Please check all that apply.)*
  Courteous
  Hurried
  Impolite
  Informative
  Preoccupied
  Did Not Phone

Our technicians: (Please check all that apply.)*
  Greeted You Warmly
Were Gentle with Your Pet
  Seemed Proficient
Were Knowledgeable
  Communicated Well
  None of the Above

About Your Experience

Was your wait time reasonable?*
Yes
No

Approximately how long did you wait to be seen?*

Did you understand our fees?*
Yes
No

Do you feel our fees are reasonable?*
Yes
No

If you answered "no" to any of the above questions, please discuss below or write "n/a".*

What made you choose the VMCLI to take part in your pet's healthcare?*

Have you recommended the VMCLI to friends and family?*
Yes
No

Would you recommend the VMCLI to friends and family?*
Yes
No

Please tell us why you would or wouldn't.*

If you were our practice manager, what suggestions would you have for improving the office, staff or procedures?*

May we follow up with any concerns?*
Yes
No

We thank you for taking the time to help improve the quality of your experience for both you and your valued family member.

Client Feedback Form

About The Clinic

About Your Experience

Other Comments

Client Services Center

Pay Your Invoice

Join Our Mailing List

The VMCLI is Now Offering
Stem Cell Treatments!

SERVICES

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Client Feedback Form

About The Clinic

About Your Experience

Other Comments

Client Services Center

Pay Your Invoice

Join Our Mailing List

The VMCLI is Now Offering Stem Cell Treatments!

SERVICES

Side Widget Area

The VMCLI is Now Offering
Stem Cell Treatments!